Refund policy

 

Return Policy

If you are unhappy with your purchase, we will accept a return or exchange within 14 days. The product must be unused and in its original condition. Buyers are responsible for return shipping costs. 

Discounted items are not eligible for a return or exchange.

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. 

We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

You can contact us at info@maikaimood.com.