Shipping + Returns

Domestic Shipping

We currently only ship within the United States.

Processing time: 1 - 3 business days

Estimated shipping time: 1-7 business days after an order is placed.

We usually make candles to order and do not account for the time the package is in transit.

USPS Priority Mail is typically delivered within 1-3 business days. You should receive a shipping notification with tracking information once your order leaves our hands.

Please let us know if you'd like expedited shipping and we will try our best to do so! (Extra fees apply)

 

Return Policy

If you are unhappy with your purchase, we will accept a return or exchange within 14 days. The product must be unused and in its original condition. Buyers are responsible for return shipping costs. 

Discounted items are not eligible for a return or exchange.

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. 

We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

You can contact us at info@maikaimood.com.